FAQs

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 FAQs *

  • If you are unsure about sizing, please visit the Size Guide page to get the perfect fit for your precious little ones.

  • Saintly Apparel deliver nationally within Australia.

    International shipping is available to New Zealand, United States, and United Kingdom.

    Please visit our Shipping Policy page for full information on shipping.

  • To start a return or exchange, you can contact us at saintlyapparel@outlook.comwith your name, order number and concern, and we will assist you from there. 

    Please visit our Returns & Exchanges page for full information on our policy.

  • If the item is faulty, you have 30 days from the date of purchase to return it for a refund (not including delivery fee) or exchange.

    Please follow our Returns & Exchanges process.

  • Once your order has been shipped, we will send you an email with the tracking information. This will allow you to track your order until it is delivered. Please ensure you check your junk or spam folder.

  • Please refer to our Shipping Policy page for all costs associated with shipping.